Skiathos Princess

Thank you to all the staff for a memorable holiday.Very welcoming and friendly.Spotless .Even can get sun beds at the pool or beach.Good choice for breakfast.Quick service.Great room with sea view.Cleaned every day,spotless.Lovely lady.Special mention to Panos for all your help.See you next year.John and Patricia.Room 354..

My wife and I spent 10 nights at the 5-star Skiathos Princess Resort from 1st to 11th September. The resort is in a prime position, right on the beach in Agia Paraskevi. The buildings and grounds are to a very high standard and all the staff are very friendly and efficient. Overall, we really enjoyed our stay but, as is often the case, we feel that there is room for improvement in some areas. In a spirit of constructive criticism, I would like to mention the following: 1. On arrival, there was no information booklet in the room, only a QR code which I had difficulty accessing on my smartphone. Reception staff were unable to provide a printed copy but they did eventually help me read the document on my phone. 2. There are plenty of very comfortable sunbeds at the pool and on the beach which are free of charge and towels are also provided. Surprisingly, there appeared to be no attempt to prevent non-residents using these sunbeds. Reserving sunbeds with towels was widespread. 3. There was no evening entertainment in the hotel although this had been advertised by Jet2 Holidays. 4. Our room (number 362) was spacious and well-furnished with a partial sea view. As it is on the third floor and there is no lift there were quite a few steps to reach it. The room was cleaned every day. 5. The air-conditioning appeared to have only two settings: on and off. There was no option to adjust the temperature or fan speed. 6. The over-bath shower was difficult to use without flooding the bathroom floor. A simple shower curtain would be more effective than the ill-fitting shower screen. 7. There was no facility on the balcony to dry wet swimsuits. I hope these comments are helpful.

They completely messed up our booking and put my daughter on a different floor we requested bedrooms together when we booked 6 months previously and emailed and rang two weeks before arrival. They took no responsibility and the manager was horrible. i’ve never come across such bad service by a hotel. The beach was lovely, but no shade so we had to hire expensive cabanas which were definitely past their best and the sides flapped everywhere when it got windy, as the bottom ties were all broken. They also charged us 50 euros for a one way transfer from the airport in a manky, beat up minivan with no air con and half the seat belts weren’t working. The staff at the beach bar and restaurant were brilliant and so was the food, and the beach was of course gorgeous.